ORDERS
- Are the products new and original?
- Is it possible to purchase without VAT?
- Should I register to make an order?
- Is it possible to receive the invoice?
- I cannot access my account, what can I do?
- Why have I not received the confirmation e-mail?
- My order is “pending”. What does it mean?
- Does MK2Shop sell items outside the catalog or not present on the site?
- Can MK2Shop install the product I ordered?
- Are the products always available at your warehouse?
- How is it possible to know if a product is compatible with the power plug and the electrical standards of my country?
- Can I cancel an order?
- Why has my order been canceled?
- Who can I contact for any technical problems on the site?
- By calling the customer service, who responds?